| If you are an existing registered user of the Paremus Support Center and have a valid support contract in place with Paremus, please access the Paremus Support Center or send us an email.
You are required to provide the following information when logging a fault:
- Contact details (name, company, location, email address and telephone number)
- Indication of the priority of the fault
- General description of the fault
After the fault has been logged you will be sent an email with the unique Fault Ticket ID which must be used in all future correspondence regarding the fault. |
