Are you a customer and you want to Log a Support Ticket?
Paremus Service Fabric Support Options
We offer two levels of support for the Paremus Service Fabric – Standard and Premium:
|Hours of cover||Mon-Fri, 09.00hrs to 17.30hrs GMT/BST exc Bank & Public Holidays||24 hours per 7 days per week, 365 days per year|
|Work arounds and patches|
|Paremus Online Support Center access|
If you are a customer and require support please visit the Paremus Online Support Center or log a ticket via email. When logged in to the Paremus Online Support Center you can track the status of a ticket, update it or mark it as solved. Solved tickets can still be commented on for up to 4 days before they are closed.
For further information about Product Support for the Paremus Service Fabric, please refer to your Support Agreement or contact us.